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Coffs Harbour Accommodation

Terms And Conditions For Casual/Holiday Letting

  1. A 20% deposit + $30 booking fee is required within 7 days of booking your accommodation. The Balance of payment for your accommodation is due 14 days prior to arrival.
  2. In the event of a cancelled booking, the deposit is not refundable unless we are able to rebook the premises for the entire period, in which case an administration fee of $50.00 will be charged. Cancellations within 2 weeks of arrival will forfeit the full payment. Booking amendments will incur a $30 administration fee.
  3. The premises are let to you only for the period stated on your booking confirmation.
  4. The premises are available from 2.00 p.m. on the day of arrival until 10.00 a.m. on the day of departure. Please return all keys to our office at 101 Park Beach Road after vacating your accommodation (unless otherwise arranged with our office). Keys can be deposited through the slot provided to the left of the main entrance of our office for out of office hours.
  5. In the event of an early departure there is no refund, unless the premises are fully booked for the entire remaining period.
  6. Under instruction from our owners we are unable to accept “schoolie” bookings as we do not have the policies, procedures or resources to accommodate these bookings
  7. A credit card or $400 cash is required as a security bond on arrival (Executive accommodation may require a higher bond). All breakages, damage and lost keys are the responsibility of the guests and are to be reported to our office. The bond balance will be returned by cheque within 14 days of your departure.
  8. The booking is made in good faith by the agent, but may be subject to change if notice is received from the owner amending the holiday rental agreement, prior to the commencement of the booking. The agent does not accept responsibility for actions taken by the owner of the premises outside of the agent’s control, including the sale of a property. Every reasonable endeavour will be made to offer alternative accommodation should this occur.
  9. The number of occupants must not exceed the number stated on the confirmation.
  10. Bed linen and towels are supplied, however we ask that you bring beach towels for use around the pool or at the beach.
  11. Your unit will be serviced prior to your arrival and after your departure. An additional service on your accommodation can be arranged for an extra charge. Please advise our office if required.
  12. Garbage bins are provided with all properties. Please ensure that all garbage is removed from your holiday property and placed in the bins provided. Please wash all dishes or place in the dishwasher prior to departure. A cleaning fee may be charged if excessive cleaning is required on your departure.
  13. No pets are permitted on the premises (unless given prior authority).
  14. Strictly No smoking within the premises
  15. Soliciting from the premises is strictly prohibited
  16. A $110.00 charge will apply where spare keys have to be made available after hours.
  17. It is the guests responsibility during your stay to ensure all care is taken to secure your personal items and your accommodation. No liability is accepted for injury, damage, loss or inconvenience caused by events beyond the agent or owners control .
  18. No responsibility is taken for occupants personal property left on the premises. If requested we will endeavour to recover and return property to your home address at the guests expense.
  19. Description of the premises by the agent is made in good faith, however no responsibility for misdescription is accepted.
  20. Parking is only available in the allocated parking space for your accommodation.
  21. No person on the premises shall be guilty of conduct that is a nuisance to adjoining or neighbouring properties. In home units and like, Strata Title by-laws and regulations must be observed.

Pacific Property Management participate in the Bad Book register. By accepting this booking you hereby agree that if you or any occupant covered by this booking, including any guests, breach our Terms and Conditions your Name, Phone Number and Email address along with details of the breach/breaches may be disclosed to the property landlord and/or other agents participating in the Bad Book register. Pacific Property Management reserves the right to cancel a booking where a guest may be registered on Bad Books.

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Coffs Harbour Accommodation